This Privacy Policy governs the manner in which deskutensil (www.deskutensil.com) collects, uses, maintains, and discloses information collected from users visiting our website and purchasing our office stationery items.
1. Data Controller Identification
For the purposes of applicable data protection regulations, the data controller responsible for your personal information is VENTUEL MÁGICA SOLUCIÓN, S.A. DE C.V.
Corporate and contact details for the data controller are as follows:
- Operating Company: VENTUEL MÁGICA SOLUCIÓN, S.A. DE C.V.
- Corporate Registration / Tax ID: VMS210308IC0
- Registered Address: Calle José Luis Rodríguez Alconedo 6-1, Col. Héroes de Puebla, Puebla, C.P. 72520, Mexico
- Official Contact Email: office@deskutensil.com
- Telephone Number: +52 2213607071
2. Information We Collect
We collect personal identification information from users in various ways, including when users visit our site, place an order, or fill out communication forms. The information collected may include:
- Full name
- Billing and delivery postal addresses
- Contact email address
- Telephone number
- Transaction and order history data
3. Payment Processing via Stripe
To facilitate secure online transactions for our European customers, our website utilizes Stripe as our designated payment processing service provider.
When you make a purchase, your payment details (such as credit or debit card information) are transmitted directly to Stripe. Stripe processes your financial data in accordance with its own strict privacy policies and global security standards (PCI-DSS compliance). We do not store full credit card numbers on our local servers.
4. How We Use Collected Information
我们 collect and use personal data for the following lawful operational purposes:
- To process transactions and fulfill orders placed through www.deskutensil.com.
- To communicate with clients regarding order status, shipping updates, or customer inquiries.
- To comply with legal, tax, and regulatory obligations applicable to our commercial operations.
5. Data Retention Period
We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements.
- Transaction and financial records, including invoices and order correspondence, are retained for a period of up to 10 years to comply with statutory commercial and tax record-keeping regulations.
- General customer inquiry communications are retained for a maximum duration of 2 years from the date of final resolution, unless ongoing legal obligations require extended storage.
6. User Data Rights (GDPR Compliance)
Under applicable European data protection laws (such as the GDPR), individuals residing in Europe possess specific rights regarding their personal data, including:
- The right to access personal data held about you.
- The right to request correction of inaccurate data.
- The right to request deletion or restriction of data processing, subject to overriding legal retention obligations.
To exercise any of these rights, please submit a formal written request to our official contact email: office@deskutensil.com.
7. Changes to This Privacy Policy
VENTUEL MÁGICA SOLUCIÓN, S.A. DE C.V. reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. Users are encouraged to check this page periodically for any modifications.
8. Contact Information
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us using the details below:
- Brand Name: deskutensil
- Website: www.deskutensil.com
- Company: VENTUEL MÁGICA SOLUCIÓN, S.A. DE C.V.
- Registration Number: VMS210308IC0
- Address: Calle José Luis Rodríguez Alconedo 6-1, Col. Héroes de Puebla, Puebla, C.P. 72520, Mexico
- Email: office@deskutensil.com
- Telephone: +52 2213607071